Service packages

Choose your level of support

Whether you are new to Germany or already settled, we have the right service level for your insurance journey. Start free and move up whenever you want more hands-on help.

A NEOdirect advisor and a client reviewing insurance options together on a laptop
5.0 from 75+ Google reviews Trustpilot 4.8 rated Excellent

Service packages

Pick the level of support that fits you

Every plan includes honest, English-speaking advice. Start free, then move up to active claim handling and full PKV care whenever you want more hands-on help.

START

The basics

Free

Get to know us with no cost and no commitment, a good starting point for everyone.

  • A needs analysis to find the cover that fits you
  • Comparison of offers across many insurers
  • We speak with your insurer and clarify your questions
  • A broker mandate that puts our ongoing support in writing
  • An overview of all your contracts in one place
  • Help with submitting claims
Start for free

PREMIUM

Complete PKV care

Proactive contract reviews and full private health insurance support, with a yearly strategy meeting to keep everything optimised.

A few highlights

  • Proactive contract review and optimisation
  • Full PKV support for invoices, doctors and cashback
  • A dedicated advisor for your whole portfolio
  • Everything in KOMFORT
  • Proactive contract review and optimisation
  • Full PKV support for invoices, doctors and cashback
  • Support for external contracts like HUK and Allianz
  • A dedicated advisor for your whole portfolio
  • Yearly strategy meeting

Available for premium clients. Tell us what you need and we will walk you through this plan and open it for you.

Request access

The KOMFORT and PREMIUM plans are reserved for premium clients. Start for free today, and when you are ready for more support, ask us and we will open the right plan for you.

Across the whole market

We compare offers across the whole German market

We are not tied to any single insurer, so our recommendation follows your needs and never a sales target. Here are 100 of the German insurers we can place your cover with.

  • Allianz
  • AXA
  • Generali
  • ERGO
  • R+V Versicherung
  • Signal Iduna
  • Gothaer
  • Wuerttembergische
  • Provinzial
  • LVM Versicherung
  • DEVK
  • Continentale
  • Barmenia
  • Hallesche
  • DKV
  • Central Krankenversicherung
  • Versicherungskammer Bayern
  • Alte Leipziger
  • HanseMerkur
  • Nuernberger Versicherung
  • Stuttgarter
  • Volkswohl Bund
  • die Bayerische
  • uniVersa
  • Mecklenburgische
  • VHV Versicherung
  • Hannoversche
  • CosmosDirekt
  • HDI
  • Zurich Deutschland
  • Swiss Life Deutschland
  • Canada Life
  • Standard Life
  • Concordia
  • WGV
  • ARAG
  • Roland Rechtsschutz
  • Advocard
  • DEURAG
  • Auxilia
  • Janitos
  • Adam Riese
  • Verti
  • Friday
  • Getsafe
  • Ottonova
  • Neodigital
  • Helvetia
  • Baloise
  • InterRisk
  • Dialog Versicherung
  • Europa Versicherung
  • Itzehoer Versicherung
  • Mannheimer
  • Rhion
  • DA Direkt
  • Bavariadirekt
  • Asstel
  • Ammerlaender Versicherung
  • Die Haftpflichtkasse
  • BGV Badische Versicherungen
  • SV SparkassenVersicherung
  • Alte Oldenburger
  • Gartenbau-Versicherung
  • Muenchener Verein
  • SDK
  • Landeskrankenhilfe
  • Inter Versicherung
  • vigo Krankenversicherung
  • Pax-Familienfuersorge
  • IDEAL Versicherung
  • LV 1871
  • myLife
  • PrismaLife
  • WWK
  • VPV Versicherung
  • neue leben
  • Targo Versicherung
  • PB Versicherung
  • Bruderhilfe
  • Waldenburger
  • Grundeigentuemer-Versicherung
  • Sparkassen-Versicherung Sachsen
  • Provinzial Rheinland
  • Westfaelische Provinzial
  • Frankfurter Leben
  • Skandia
  • Athora Deutschland
  • Viridium
  • Nexible
  • Andsafe
  • Mailo Versicherung
  • Hepster
  • DBV Deutsche Beamtenversicherung
  • Saarland Versicherungen
  • NRV
  • ALTEOS
  • Phoenix Maxpool
  • Konzept & Marketing
  • VRK Versicherer im Raum der Kirchen

How we compare

From 100 insurers to one clear recommendation

You do not have to read the small print or chase quotes yourself. We turn the whole market into a single answer that fits your life in Germany.

Step 1

We map your situation

We start with your needs, your visa status, your family setup and your budget, so we know exactly what cover actually matters for you.

Step 2

We compare the market

We run your profile across the relevant insurers from our panel and weigh price, terms and the quality of the cover side by side.

Step 3

You get one clear recommendation

You receive a single recommendation in plain English, with the reasoning behind it and no pressure to decide on the spot.

5.0 on Google · 75+ verified reviews

What clients say about working with us

  • “Finding an English-speaking broker who actually understands the Indian context was a lifesaver. The team is patient and thorough.”

    Sowmya S. Product Manager
  • “They don’t push products. They actually explained why I should wait before buying certain insurances. That kind of integrity is rare.”

    Chetana P. Data Scientist
  • “The German letters used to give me anxiety. Now I take a photo, send it over, and they handle it. Worth every cent.”

    Krupal S. Software Engineer
  • “Honest, patient, and always available. They made the whole German insurance maze feel manageable from day one.”

    Ankit M. Engineering Manager
  • “I switched after struggling with another broker for a year. The clarity and the follow-through here are on a different level.”

    Priya R. UX Designer
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