Service levels

More support as you grow with NEOdirect

Every NEOdirect client starts with personal insurance advice and ongoing broker support at no extra cost.

Clients who recommend NEOdirect to friends, family or colleagues can unlock additional service benefits, from active claims handling to more proactive portfolio and PKV support.

No subscriptions. No paid upgrades.

A NEOdirect advisor and a client reviewing insurance options together on a laptop
5.0 from 75+ Google reviews Trustpilot 4.8 rated Excellent

Service levels

Your support can grow with you

Start with our core broker service at no extra cost. As you recommend NEOdirect and your client status grows, additional service benefits can be unlocked.

START

Personal broker support

Included

Your starting level with the essential support you need to understand and manage your insurance in Germany.

  • Personal needs analysis
  • Comparison of suitable insurance options
  • Advice in English or Hindi
  • German insurer communication for questions
  • Broker mandate for ongoing support
  • Your contracts organised in one place
  • Help with submitting claims
Get started

PREMIUM

Proactive long-term support

Our highest service level for clients who have unlocked extended support through recommendations.

Highlights

  • Proactive contract reviews
  • Extended PKV support
  • Support with selected external contracts
  • Dedicated advisor for your insurance portfolio
  • Everything in KOMFORT
  • Proactive contract reviews
  • Extended PKV support
  • Support with selected external contracts
  • Dedicated advisor for your insurance portfolio
  • Yearly strategy meeting

Unlocked through recommendations

No subscription and no upgrade fee. Ask us how to unlock PREMIUM.

How to unlock PREMIUM

Across the whole market

We compare offers across the whole German market

We are not tied to any single insurer, so our recommendation follows your needs and never a sales target. Here are over 300 of the German insurers we can place your cover with.

  • Allianz
  • AXA
  • Generali
  • ERGO
  • R+V Versicherung
  • Signal Iduna
  • Gothaer
  • Wuerttembergische
  • Provinzial
  • LVM Versicherung
  • DEVK
  • Continentale
  • Barmenia
  • Hallesche
  • DKV
  • Central Krankenversicherung
  • Versicherungskammer Bayern
  • Alte Leipziger
  • HanseMerkur
  • Nuernberger Versicherung
  • Stuttgarter
  • Volkswohl Bund
  • die Bayerische
  • uniVersa
  • Mecklenburgische
  • VHV Versicherung
  • Hannoversche
  • CosmosDirekt
  • HDI
  • Zurich Deutschland
  • Swiss Life Deutschland
  • Canada Life
  • Standard Life
  • Concordia
  • WGV
  • ARAG
  • Roland Rechtsschutz
  • Advocard
  • DEURAG
  • Auxilia
  • Janitos
  • Adam Riese
  • Verti
  • Friday
  • Getsafe
  • Ottonova
  • Neodigital
  • Helvetia
  • Baloise
  • InterRisk
  • Dialog Versicherung
  • Europa Versicherung
  • Itzehoer Versicherung
  • Mannheimer
  • Rhion
  • DA Direkt
  • Bavariadirekt
  • Asstel
  • Ammerlaender Versicherung
  • Die Haftpflichtkasse
  • BGV Badische Versicherungen
  • SV SparkassenVersicherung
  • Alte Oldenburger
  • Gartenbau-Versicherung
  • Muenchener Verein
  • SDK
  • Landeskrankenhilfe
  • Inter Versicherung
  • vigo Krankenversicherung
  • Pax-Familienfuersorge
  • IDEAL Versicherung
  • LV 1871
  • myLife
  • PrismaLife
  • WWK
  • VPV Versicherung
  • neue leben
  • Targo Versicherung
  • PB Versicherung
  • Bruderhilfe
  • Waldenburger
  • Grundeigentuemer-Versicherung
  • Sparkassen-Versicherung Sachsen
  • Provinzial Rheinland
  • Westfaelische Provinzial
  • Frankfurter Leben
  • Skandia
  • Athora Deutschland
  • Viridium
  • Nexible
  • Andsafe
  • Mailo Versicherung
  • Hepster
  • DBV Deutsche Beamtenversicherung
  • Saarland Versicherungen
  • NRV
  • ALTEOS
  • Phoenix Maxpool
  • Konzept & Marketing
  • VRK Versicherer im Raum der Kirchen

How we compare

From 300+ insurers to a clear recommendation

You do not have to compare quotes, conditions and small print yourself. We narrow down the options and show you what fits your life in Germany.

Step 1

We understand your situation

We start with your needs, your job, your family, your budget and your plans in Germany, so we know what protection actually matters for you.

Step 2

We compare suitable insurers

We compare relevant options from our panel of 300+ insurers and look at price, coverage, conditions and important exclusions.

Step 3

You get a clear recommendation

We explain the options we believe fit you best, why we recommend them and what the differences are, in plain English or Hindi.

You decide. No pressure.

5.0 on Google · 75+ verified reviews

What clients say about working with us

  • “Finding an English-speaking broker who actually understands the Indian context was a lifesaver. The team is patient and thorough.”

    Sowmya S. Product Manager
  • “They don’t push products. They actually explained why I should wait before buying certain insurances. That kind of integrity is rare.”

    Chetana P. Data Scientist
  • “The German letters used to give me anxiety. Now I take a photo, send it over, and they handle it. Worth every cent.”

    Krupal S. Software Engineer
  • “Honest, patient, and always available. They made the whole German insurance maze feel manageable from day one.”

    Ankit M. Engineering Manager
  • “I switched after struggling with another broker for a year. The clarity and the follow-through here are on a different level.”

    Priya R. UX Designer
A NEOdirect insurance specialist

Book a free 30-minute call with a specialist

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