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Datenschutzerklärung

Responsible Authority

We are happy about you visiting our website. We want to introduce you to the responsible authority in terms of data protection law as applicable:

Neodirect GmbH & Co KG
represented by the Manager Firat Üstüner & Martin Grödl
Lindenstraße 47
Erlenbach am Main
Phone: +49 (069) 95200363
E-mail: info@neodirect.de

Privacy legacy officer

Michael Michalak
Lietzenburger Str. 94
10719 Berlin
E-Mail: datenschutz@prive.eu
Telephone: 030 / 223 89 993

General Information

Following our statutory obligations, we would like to let you know about the collection and use of your personal data.

When you use our website, personal data about you will be collected. This may happen by entering the data, for example, your e-mail address. But our system also collects your data automatically, for example whenever you visit our website. This happens irrespective of the device or software you use to visit our website.

All data you enter in our app is provided voluntarily; you have no disadvantages if you do not provide data. But without specific data, we cannot provide services or conclude contracts. Whenever such information is necessary, we will point it out to you.

On this website, the user’s personal data is only collected within the framework of the existing data-protection law, in particular the General Data Protection Regulation (GDPR). The legal terms used in the text are defined in Art. 4 of the GDPR.

The GDPR allows data processing in three cases in particular:

  • in accordance with Art. 6 para. 1 (a) and 7 GDPR, when you have consented to us processing your data; in this Privacy Policy and in the cases of consent pursuant to Art. 4 no. 11 GDPR, we will inform you in detail and each time for what purposes and under what circumstances your data will be processed by us;
  • in accordance with Art. 6 para. 1 (b) GDPR, when processing your personal data is necessary for negotiating, concluding or performing a contract;
  • in accordance with Art. 6 para. 1 (f) GDPR, if the balancing of interests leads to the conclusion that the processing is necessary to protect our legitimate interests; this means in particular our interests to analyse, optimise and secure the offers on our website – meaning primarily the analysis of user behaviour, setting up profiles for advertisement purposes and storage of access data as well as the use of third-party providers.

Inventory Data

We collect inventory data as far as it is necessary to establish, negotiate or amend a contract (including one without remuneration) between us and the user. This can be: customer data (for example name, address), contact data (for example e-mail address, phone number), service data (for example services ordered, duration, payment). Upon establishing the user relationship, we will ask you for this data (for example name, address and e-mail address) and will also tell you which of the information is required to establish the user relationship.

Usage Data

We also collect usage data to allow users to use the services on our website. These may consist of: usage information (for example visited websites or parts, duration of visit, interest in services), content data (for example data, text, images, sounds, videos entered or uploaded by you), meta data (for example identity of your device, location, IP address).

We will only combine usage data if and insofar as it is necessary for billing purposes. Otherwise, we will only put together usage data pseudonymously and only insofar as you have not objected. You may send this objection to the address indicated in the “About Us” section or the responsible authority indicated in this Privacy Policy at any time.

The legal basis for this data processing are our legitimate interests pursuant to Art. 6 para. 1 (f) GDPR in analysing the website and your use, possibly also the statutory permission to store data as part of the negotiation of a contract pursuant to Art. 6 para. 1 (b) GDPR.

Hoster

ALL-INKL.COM

Our Website is presented in the Internet by a service provider. We use the service of ALL-INKL.COM, Neue Medien Münnich, Owner: René Münnich, Hauptstraße 68, D-02742 Friedersdorf. We have concluded a data processing agreement with our provider. With this contract, our provider is obliged to process the data according to our instructions. You can find more information on data processing at our provider in his privacy policy at https://all-inkl.com/datenschutzinformationen/. The legal basis for this data processing is on the one hand our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, and, on the other hand, our contractual or pre-contractual legal relationship in accordance with Art. 6 para. 1 (b) GDPR.
Furthermore, our provider stores information, the so-called server log files, each time the website is used; this is information which is automatically transferred by your browser. In detail, this data consists of:

  • your IP address
  • type and version of your browser
  • host name
  • time of visit
  • the page from which you came to our page
  • name of the page opened
  • exact time of usage as well as
  • the amount of data transferred

This data will only be used for statistical purposes and do not allow us to identify you as a user.“

 

First Contact through Electronic Request

If you contact us in electronic form (for example by mail, fax, phone, messenger, etc.), we store and process the data which you have given us (for example name, contact information, content of the request). This is based on our legitimate interest in an effective communication with customers in accordance with Article 6 para. 1 (a) GDPR and, as far as it concerns a request to enter into or to perform a contract, also with Article 6 para. 1 (b) GDPR.
We will only pass on this data to third parties as far as required for the performance of the contract (in accordance with Article 6 para. 1 (b) GDPR), by the overwhelming interest in effective services (in accordance with Article 6 para. 1 (f) GDPR) or based on your consent (in accordance with Article 6 para. 1 (a) GDPR) or if there is another legal permission or obligation.
You may ask us at any time and without any cost to provide information about the purpose of the processing, the origin and the recipient, if any, of your data. You may also request that we correct, delete or limit the processing of your personal data. You may object against the (further) processing of your data at any time and you have a right for the data to be made transferable as well as the right to file a complaint with the competent supervisory agency.
In general, your data will only remain stored as long as required by the purpose of the respective data processing. A longer storage is an option, in particular when required in order to pursue our rights, for other legitimate interests of ours or when there is a statutory duty to keep the data longer (for example record-keeping under tax law, statute of limitations).

Consent

Whenever we ask you for your consent for the processing of your data, we will inform you in clear language and in an easily accessible way about the cases for which you will be granting your consent. Any consent that we ask you for is voluntary. Any advantage that you wish to gain by granting consent is also available without consent; simply ask us.

Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example through our contact form, an e-mail to the e-mail address indicated in the “About Us” section or a link to unsubscribe (if offered by us). Your withdrawal has no effect on the legality of the data processing carried out up to that point.

Storage Period

Generally, your data will only remain stored as long as required by the purpose of the respective data processing. Storage beyond that is possible in particular if it is still required for pursuing our rights or for other legitimate interests of ours.
For your inventory data which were necessary to perform a contract (including one without remuneration), this means that we store this data until the complete performance or termination of the contractual relationship plus the limitation period (which is generally 2 or 3 years) plus an adequate extra time for potential interruptions of the limitation period.
For your usage data which was collected in the course of your use of the website, this means that we will store it only for the time still required for the proper functionality of our website and as long as we still have a legitimate interest. Statistical information will be primarily stored by us in pseudonymous form.
Beyond that, we still store your data for as long as we are required to do so by law. This concerns in particular the tax-law requirements to keep records, usually for 6 or even 10 years.

Upon opening the website, we have asked you to consent to the storing of certain cookies which will be placed while you visit our website. Based on your consent pursuant to Art 6 para. 1 (a) GDPR, our website thus uses cookies, so that our offer can be used in a better, more effective and more secure way.
Cookies are text files that are stored on your computer and which store certain data about your user behavior on our page, so that certain features or offers can be made available to you based on your previous use. These can be “session cookies”, which are automatically deleted when you leave our website. Other cookies are stored on your computer permanently until you delete them. That allows us to recognize your browser when you visit our website again and to provide you with features or offers according to your previous usage.

Your browser allows you to prevent the use of cookies in general or in specific cases. Please check the instructions for your browser to find out more about this. You can also delete cookies following these instructions which we have listed for you:

for Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
for Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
for Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
for Edge: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
for Internet Explorer: https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer

Blocking cookies may limit the functionality of our website and of other websites visited by you.
More information on this topic, in particular how you can administer, limit or completely disable third-party cookies and technologies with a similar purpose, can be found at:
https://www.aboutads.info/choices
https://www.youronlinechoices.eu
https://www.networkadvertising.org/choices

In order to obtain your consent to store certain cookies on your device and to document this in line with data protection law, and in line with our legal obligations under Art. 6 para. 1 sentence 1 (c) GDPR and our legitimate interest in accordance with Art. 6 para. 1 (f) GDPR, we use the Cookie Consent Manager “Borlabs Cookie“ provided by Borlabs - Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany.
Borlabs Cookie only places cookies that are technologically necessary. When you open our website, the following data will be sent to Borlabs Cookie: your consent or the withdrawal of your consent for placing cookies, a cookie placed on your browser by Borlabs Cookie, the duration and version of the cookie, domain and path of the WordPress website and the UID. The UID is a randomly generated ID and no personal information.
Borlabs Cookie processes no personal data. If you want to withdraw the consent to place certain cookies, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked for your consent to place cookies again.
You can find detailed information about the privacy policy of Borlabs Cookies at: https://de.borlabs.io/datenschutz/

For the Cookie Opt In we use the WordPress plugin from Borlabs (https://borlabs.io/borlabs-cookie/) and you can adapt here your settings.

Borlabs Cookie Settings

Transfer of data

Transfer to Third Parties

We dislike spam as much as you do. We will therefore not transfer your data to third parties, unless permitted by law.

Transfer of customer data may either

  • be required for the performance of a contract and in that case be permitted according to Art. 6 para. 1 (b) GDPR, or
  • be permitted based on our legitimate interest in an effective service structure pursuant to Art. 6 para. 1 (f) GDPR, or
  • covered by your consent pursuant to Art. 6 para. 1 (a) GDPR, or
  • become necessary if we will be legitimately asked by a government or an agency to hand over your data pursuant to Art. 6 para. 1 (c) GDPR.

 

If your data are transferred to third parties, this is mentioned in this privacy policy.

Users‘ Rights

You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.

Deletion, Correction, Limitation

You may at any time demand from us that we correct (or complete) incorrect data as well as a limitation of the processing of data or deletion of your data. This applies in particular if the reason for processing the data is no longer valid, if a required consent has been revoked and there is no other legal basis or if our data processing is unlawful. We will then correct, block or even delete your personal data without delay as far as permitted by law.

Objection

The right to object to advertisement is governed by our text regarding consent:
Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example through our contact form, an e-mail to the e-mail address indicated in the “About Us” section or a link to unsubscribe (if offered by us). Your withdrawal has no effect on the legality of the data processing carried out up to that point.

Data Transfer

You may request us to transfer the data stored about you in machine-readable form.

Complaint

If you feel that our data processing has violated any of your rights, you may file a complaint with the competent regulatory agency (here you find a list of the agencies).

Changes to the Privacy Policy

If and when factual or legal reasons will compel us to amend the Privacy Policy, we will update this page accordingly. This will not change the consent provided by the user.

Data Entry

Encryption of Data Entry

When you enter data on our website, whether in a contact form, during the registration process, when you log in or for payment purposes, the website, where you enter the data, is encrypted. Thus, third parties can not read what you enter. You will recognise the encryption by the lock symbol in your browser and by the URL beginning with “https“ instead of “http“.

Contact Forms

General contact form

When you fill out a contact form or when you send us an e-mail or another electronic message, your information will be stored for the processing of the request, for possible follow-up questions or for other related questions and will only be used to follow up with the request.

Your data will be transferred in an encrypted manner, preventing third parties from reading your data while it is being entered.

Basis for this storage is the safeguarding of our legitimate interests in regard to communication with interested users pursuant to Art. 6 para. 1 (f) GDPR and in the case of inquiries prior to entering into a contract also the performance of a contract pursuant to Art. 6 para (b) GDPR.

Your data remains stored for as long as the processing of the request requires, in particular as long as the storage is still necessary to perform the contract, to pursue our rights or for our other legitimate interests or we are compelled by law to keep your data stored (for example based on tax-law requirements to maintain files).

Offer

On our website, you find a contact form, through which you may request a specific offer for our goods and services. We will ask for for the necessary data as in the form, so we can prepare the offer.
Your data will be entered in an encrypted manner, so that third parties cannot read your data while being entered.
The legal basis for this storage is our legitimate interest in communication with interested users in accordance with Art. 6 para. 1 (f) GDPR and in case of contractual requests also the storage of contractual data in accordance with Art. 6 para. 1 (b) GDPR.
These data remain saved until you will terminate your access by sending an e-mail to the e-mail address listed in the "About Us" section. After that, they will remain stored in connection with the necessary performance of the contract (see the section on user/contract data).

Return Call

On our service page, you can ask for a call from one of our customer service agents.
We will ask for
– your first name, because we like to address your personally,
– your phone number, so we can call you, and
– your e-mail address, because we will e-mail you to confirm your request.

Your data will be entered in an encrypted manner, so that third parties cannot read your data while being entered.

The legal basis for this storage is our legitimate interest in communication with interested users in accordance with Art. 6 para. 1 (f) GDPR and in case of contractual requests also the storage of contractual data in accordance with Art. 6 para. 1 (b) GDPR.

We will only use this data for your specific request and will save it for 6 months after the request has been completed, so we can refer to the results already achieved in the case of subsequent service requests.

Newsletter

Hubspot

If you subscribe to the newsletter offered on our page, we will inform you in detail about the information we will send you, which of your data will be stored and for what it will be used. We will not pass on your data to third parties and we will only use it for mailing the newsletter.

We will only mail you the newsletter if you have provided us with prior consent. To that purpose, you will receive an e-mail from us with a link and further details and we will ask for your consent. By confirming that link, you declare your consent to receive the newsletter and advertisement from us.

Because we are legally required to record your consent as part of the double opt-in, your subscription to the newsletter, the mailing of our consent e-mail and your consent by clicking on the link will be recorded and stored with location and time as well as with your IP address.
The basis for the storage is your consent pursuant to Art. 6 para. 1 (a) GDPR, which you grant us when you register for the newsletter. You may withdraw that consent at any time, for which any notice to us, without any formal requirement, is sufficient (for example through the contact form or by e-mail or by using the link to unsubscribe, which is included in each e-mail). This withdrawal has no effect on the legality of the data processing carried out up to that point.

When mailing the newsletter, we use (as part of our legitimate interest in a technologically perfect processing of our customer data and analysis) the provider
25 First Street,
Cambridge,
MA 02141 USA
Homepage: https://hubspot.com
Privacy Declaration: https://legal.hubspot.com/de/privacy-policy.
The provider is storing your data in the EC. We have also concluded a data processing agreement, according to which the provider processes the data in accordance with our instructions.
Regarding the handling of your data by our newsletter provider, we refer you to the privacy policy https://legal.hubspot.com/de/privacy-policy of our newsletter provider. Our newsletter provider will only use your data for mailing the newsletter, and it will use the analysis of that mailing on our behalf. In addition to that, our newsletter provider will only use your data to improve its own service. Our newsletter provider will not use the data to contact you directly or to pass on your data to third parties.

The mails used by our newsletter provider includes a "web beacon", which will inform our newsletter provider about the opening of the newsletter and/or the clicking on a link contained therein by you. As part of that process, information regarding your browser, your location and your IP address will be transmitted to our newsletter provider. This information will be used to optimise our communication with you.

Our newsletter provider will also use this data for purposes of analysis and optimisation of their own service, but only in pseudonymised form (meaning that your identification is not possible). But your data will not be used by the provider to contact you directly.

Your data remain stored for as long as they are part of our mailing list, as long as the storing is necessary to protect our rights or for other legitimate interests or if we are bound by law to keep your data longer.

Social Media

Social Media Plugins

General information

Social media plugins normally lead to the IP address of each visitor to a page being collected by theses services immediately and the users having their subsequent browsing history recorded. This may even happen if you do not click on the button.

To prevent this, we use the Shariff method. Thus, our social media buttons only establish the direct contact between the social network and you only once you click on the respective share button. If you are already registered with a social network, Facebook and Google+ do not require a new window for this. Twitter will show a pop-up window, in which you can still edit the text of the tweet.

Thus, you can publish our content in social networks without them being able to put together complete browsing profiles. The Shariff method is already being used by many websites in order to protect their users.

But, at the latest, when you follow the link to the social media site, your data will be broadcasted to that site. The social media site will normally store a cookie in your browser and to your account information there, especially, if you are logged into your social media account on the site. The social media site can analyse your use of the platform and your browsing habits and will use these for targeting advertisements based on your interests. That can lead to ads being shown to you when browsing in- and outside of the social media site. Please inform yourself about the use of your data on these sites and use them only, when you agree to that use of your data, that happens on that social media site, in particular, when you are not using that social media site for the first time. We have added links to all the privacy policies of the social media site for your information.

Facebook

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use plugins of the social network Facebook by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland. Due to the Shariff method, Facebook will only learn your IP address and your visit to our website, once you will have clicked on the button. If you confirm the plugin while being logged in at Facebook, Facebook may attribute your use to your user account.

Your data will be forwarded by Facebook Ireland on the ground of the standard contractual clauses to Facebook USA.

The collection and use of your data which is then possibly carried out by Facebook is beyond our knowledge or control. You will find further information in Facebook’s privacy policy at https://en-gb.facebook.com/policy.php.

Regarding the general approach to cookies and their deactivation, we refer you to our general information in this Privacy Policy.

Instagram Feed

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use plugins of the social network Instagram, provided by Instagram LLC, now Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland.

The feed automatically displays the contents of our Instagram feed on our website. However, with the Shariff method, Facebook only learns of your IP address and your visit to our website once you have activated the display of the feed. If you confirm the plugin while being logged into Instagram, Instagram/Facebook may attribute your use to your user account.
Your data will be forwarded by Facebook Ireland on the ground of the standard contractual clauses to Facebook USA.
We have neither knowledge of, nor any influence on the possible collection and processing of your data by Instagram. Further information can be found in Instagram's privacy policy at https://privacycenter.instagram.com/policy.
For the general approach to cookies and their deactivation as well as regarding the passing of data to third parties, particularly to the USA, we refer you to our general information in this Privacy Policy.

Linkedin

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use plugins of the social network LinkedIn, provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, as a subsidiary of LinkedIn Corporation, 2029 Stierlin Ct. Ste. 200 Mountain View, CA 94043, USA. With the Shariff method, LinkedIn will only learn of your IP address and your visit to our website once you have clicked on the button. If you confirm the plugin while being logged into LinkedIn, LinkedIn may attribute your use to your user account.

The data collected by Linkedin may be transferred by Linkedin to countries outside of the EU, in particular to the USA.

However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. This applies in particular since the US Presidential Decree of 07.10.2022.

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions.

Further information can be found in LinkedIn's privacy policy at: https://www.LinkedIn.com/legal/privacy-policy?_l=de_DE. For the general approach to cookies and their deactivation as well as regarding the passing of data to third parties, particularly to the USA, we refer you to our general information in this Privacy Policy.

We refer with links to our social media presences. When you follow any such link to the social media site, your data will be broadcasted to that site. The social media site will normally store a cookie in your browser and to your account information there, especially, if you are logged into your social media account on the site. The social media site can analyse your use of the platform and your browsing habits and will use these for targeting advertisements based on your interests. That can lead to ads being shown to you when browsing in- and outside of the social media site. Please inform yourself about the use of your data on these sites and use them only, when you agree to that use of your data, that happens on that social media site, in particular, when you are not using that social media site for the first time. We have added links to all the privacy policies of the social media site for your information.

Our website uses links to our presence in the social network of Facebook by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland. It is just a normal link. Thus, when you open our site, Facebook will not learn of your visit to our website. But once you click on the link, you will be led to Facebook, allowing Facebook to learn that you have visited out site.
Your data will be forwarded by Facebook Ireland on the base of the standard contractual clauses to Facebook USA.
The collection and use of your data which is possibly carried out by Facebook after clicking on the link is beyond our knowledge or control. You may find further information in Facebook’s privacy policy at https://en-gb.facebook.com/policy.php.

Our website uses links to our presence in the social network of Instagram by Instagram LLC, now Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland.

It is just a normal link. Thus, when you open our site, Instagram will not learn of your visit to our website. But once you click on the link, you will be led to Instagram, allowing Instagram / Facebook to learn that you have visited out site.
Your data will be forwarded by Facebook Ireland on the base of the standard contractual clauses to Facebook USA.
The collection and use of your data which is possibly carried out by Instagram/Facebook after clicking on the link is beyond our knowledge or control. You may find further information in Instagram’s privacy policy at
https://privacycenter.instagram.com/policy.

Our page uses links to our presence on the social network LinkedIn, provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, as a subsidiary of LinkedIn Corporation, 2029 Stierlin Ct. Ste. 200 Mountain View, CA 94043, USA.

It is just a normal link, which means that upon opening our page, LinkedIn won't learn anything of your visit to our website. But when you click on the link, you will be taken to LinkedIn, and then LinkedIn will also learn that you visited our page.

Thus, your data may be forwarded to the USA.

We have neither knowledge of, nor any influence on the possible collection and processing of your data by LinkedIn after clicking on the link. Further information can be found in LinkedIn's privacy policy at https://www.LinkedIn.com/legal/privacy-policy?_l=de_DE.

For our communication with interested parties, users and customers, we use the WhatsApp messenger. It is provided by WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The legal basis for our use of WhatsApp depends on your way of using it.
Questions regarding our services will be processed based on the permission for contractual data in accordance with Art. 6 para. 1 (b). If we have used WhatsApp to ask you to consent to communication with us via WhatsApp, we will process your data based on that consent pursuant to Art. 6 para. 1 (a) GDPR. We also use WhatsApp based on our legitimate interest in a technologically perfect online offering and its design and optimisation in a fast and technologically always available user and customer communication in accordance with Art. 6 para. 1 (f) GDPR.
The whole communication via WhatsApp is peer-to-peer encrypted. Hence, third parties cannot access the communication. We don't know what access WhatsApp has itself, but WhatsApp does collect and store so-called metadata, like information about who sent a message to whom at what time.
WhatsApp will only use your data for sending messages and for analyzing the messenger on our behalf. Beyond that, WhatsApp will only use your data in order to improve their own services. WhatsApp will however not use the data to contact you directly, nor pass on your information to third parties. Your data may however be forwarded by WhatsApp to the USA and to Facebook, which owns WhatsApp. For the details of how your data will be handled by WhatsApp, we refer you to the privacy policy of WhatsApp .

When using this provider, it may happen that your data is transferred to the USA. However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. This applies in particular since the US Presidential Decree of 07.10.2022.

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions.

To ensure the best possible data protection when using WhatsApp, we only use the business version of WhatsApp and have configured WhatsApp in such a way that it does not apply its automatic data matching with the phone book of the mobile device used. We have also concluded a data-processing agreement with WhatsApp, according to which WhatsApp will only process your information in accordance with our instructions.
Your messages will remain stored as long as required by the processing of the communication, in particular as long as required for the performance of the contract, for pursuing our rights or for our other legitimate interests or if we are bound by law to keep your data longer (for example pursuant to tax-law requirements to keep documents).

Our website uses links to our presence in the social network of YouTube by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. It is just a normal link. Thus, when you open our site, YouTube will not learn of your visit to our website. But once you click on the link, you will be led to YouTube, allowing YouTube to learn that you have visited out site.

The data collected by Google may be transferred by Google to countries outside of the EU, in particular to the USA.

However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. This applies in particular since the US Presidential Decree of 07.10.2022.  You may find further information in YouTube’s privacy policy at
https://www.google.de/intl/de/policies/privacy/.

Social Media Share

Linkedin

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use plugins of the social network LinkedIn, provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, as a subsidiary of LinkedIn Corporation, 2029 Stierlin Ct. Ste. 200 Mountain View, CA 94043, USA. With the Shariff method, LinkedIn will only learn of your IP address and your visit to our website once you have clicked on the button. If you confirm the plugin while being logged into LinkedIn, LinkedIn may attribute your use to your user account.

Thus, your data may be forwarded to the USA.

However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. This applies in particular since the US Presidential Decree of 07.10.2022.

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions.

Further information can be found in LinkedIn's privacy policy at: https://www.LinkedIn.com/legal/privacy-policy?_l=de_DE. For the general approach to cookies and their deactivation as well as regarding the passing of data to third parties, particularly to the USA, we refer you to our general information in this Privacy Policy.

Social Media Videos

Youtube (Two Click)

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR we use YouTube, a service provided by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland in order to embed videos.
To protect your data, we have installed a two-click solution. That way, Google won't learn about your visit once you access our website, but only once you actually click the button. If you confirm the plugin while being logged in at YouTube, Google may attribute your use to your user account.

The data collected by Google may be transferred by Google to countries outside of the EU, in particular to the USA.

However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. This applies in particular since the US Presidential Decree of 07.10.2022.

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions.
You may find further information in YouTube’s privacy policy at
https://www.google.de/intl/de/policies/privacy/.

Regarding the general approach to cookies and their deactivation, we refer you to our general information in this Privacy Policy.

Social Media Tracking

Facebook Pixel

If you, when accessing our website, agreed that we may use advertising and marketing cookies such as the Facebook pixel, we use the Facebook pixel for our marketing communication and to analyse the success of our marketing efforts on Facebook. Base is our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR. The Facebook pixel is a service to measure the reach, provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland.

The technology applied by the Facebook pixel allows us to measure the reach and the sales made (so-called conversions) based on our ads on Facebook and thus to improve our advertising strategy. It also allows us to target users, who have been to our website previously, with ads on Facebook. We can also use the data to produce so-called custom audiences. This means that Facebook analyses data of users of our website in order to determine persons with similar interests.

The Facebook pixel places a cookie in your computer, which Facebook uses to recognise that you have visited our website if you are logged into Facebook or when you log in again. The data is anonymised for us, we cannot attribute it to you. The data will be forwarded to the USA and stored by Facebook.

Facebook can connect to your respective user profile. Facebook may use the data for its own advertising purposes in accordance with the Facebook privacy policy (https://www.facebook.com/about/privacy/). If you want to withdraw your consent, send a short e-mail to info@neodirect.de. If you are less than 13 years old, you can not give valid consent. If you are less than 13 years old, please click here info@neodirect.de.

Facebook offers you different preferences regarding the remarketing feature and the custom audiences, which you can open here if you are logged into Facebook. If you don't have a Facebook account, you can also change the preferences through the European Interactive Digital Advertising Alliance and http://www.youronlinechoices.com/de/praferenzmanagement/ prevent being targeted with advertisements.
You can find more information about the usage of your data by Facebook in the privacy policy of Facebook here: https://www.facebook.com/about/privacy. Your data will be forwarded by Facebook Ireland on the base of the standard contractual clauses to Facebook USA.

If you want to disable tracking by Facebook Pixel on our webpage, click here for Opt Out Current status inactive
More information how Facebook deal with your data can you find in the privacy policy of Facebook https://www.facebook.com/about/privacy. Your data will be transmitted from Facebook Ireland on base of standard contratcs of Facebook to the US.

Google

Google Analytics 4

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use the Google Analytics tool provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
This helps to analyse the use of websites. In that process, the data can be turned into pseudonymous user profiles. Google uses different technologies for that purpose, which are based on algorithms. In particular the following data will be collected for that purpose: pageviews, scrolls until the end of the page, clicks on external links, website search queries, watching of embedded YouTube videos, file downloads.

Google may transfer the collected data to countries outside of the EU, in particular to the USA. We have concluded a data-processing agreement with Google, according to which Google will only process your information in accordance with our instructions. This data-processing agreement also states that Google may only transfer the data to the USA within the framework of the standard contractual clauses, see the Google Ads Data Processing Terms for further information. The Google Ads Data Processing Terms are available here: https://business.safety.google/adsprocessorterms/.

Google will automatically anonymize your IP address, which means that information won't be stored on their hard disk. To ensure an adequate protection of your data, we have also concluded a data-processing agreement with Google, according to which Google will not combine your information with other data collected by Google with the goal of determining your identity.

If you don't find this sufficient, you can also use the link http://tools.google.com/dlpage/gaoptout?hl=de to download and install Google's browser plugin to block Google Analytics, which will prevent Google from collecting and passing on your personal data.

You can also prevent being analysed by Google Analytics by using the following link: Deactivate Google Analytics to place an opt-out cookie, which will also prevent the data from being collected.

If you want to read about Google's privacy policy, please use the following link https://www.google.de/intl/de/policies/privacy/.

Google Tag Manager

With the Google Tag Manager, marketers can use an interface to administer website tags. The Tag Manager itself, which places the tags, works without cookies and collects no personal data. The Tag Manager only activates other tags, which may in turn collect data. About these third-party providers, you will find the respective declarations in this Privacy Policy. The Google Tag Manager does not use this data. If you have deactivated cookies, it will be respected for all tracking tags that were placed with the Google Tag Manager, so the tool does not change your cookie preferences.

Google may ask you for permission to pass on some product data (e.g. your contact information) to other google products in order to activate certain features, e.g. adding new conversion-tracking tags to simplify AdWords. Google's developers will also check the information about the usage of the product from time to time, in order to further improve the product. But Google will never pass on such data to other Google products without your consent.

When using this provider, it may happen that your data is transferred to the USA. However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. This applies in particular since the US Presidential Decree of 07.10.2022. 

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions see the Google Ads Data Processing Terms for further information. The Google Ads Data Processing Terms are available here: https://business.safety.google/adsprocessorterms/.

Further information can be found in the user guidelines of Google and the privacy policy of Google for this product.

Google Ads

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use Google Ads, an online advertisement network provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

With this system we can advertise in the Google ads network, which will be displayed on other websites, search results or other places on the internet. With Google Ads our ads will be primarily shown to users, who are most likely interested in them. This allows us, to market more specific. Google uses a Cookie to display the ads based on the interests of the user. The Cookie will be read by “web beacons” on the Website of the Google ads network.
The Cookies contain data about technical specifications of your system, the websites visited, the interests shown and which ads were clicked.
At the same time we have a „Conversion Cookie“. With it Google shows us anonymize statstics without personal data. It is just about how often our ads were clicked.
Also Google will use all data out of these Cookies just in a pseudonymized way, without being able, to follow your actions individually. The data is just analysed concerning the cookie itself, otherwise only, if you have given Google your specific consent to use the data with respect to you individually.

The data collected by Google may be transferred by Google to countries outside of the EU, in particular to the USA. We have concluded a data processing agreement with Google, according to which Google only processes your data according to our instructions. This agreement ensures, that your data will be transferred to the US solely on the base of the standard contractual clauses, see the Google Ads Data Processing Terms for further information. The Google Ads Data Processing Terms are available here: https://business.safety.google/adsprocessorterms/.

As we have already explained about cookies in general in our Privacy Policy, you can prevent the saving of cookies through the relevant preferences in your browser, but this may limit the functionality of our website.

Alternatively, you can use your browser to deactivate only interest-targeted ads on Google as well as interest-targeted Google ads on the web. To do this, you have to go to http://www.google.de/settings/ads and activate the “Off” button or use the deactivation at https://myaccount.google.com/privacycheckup?. Further information about your preference options regarding this issue and the data protection of Google can be found at https://www.google.de/intl/en/policies/privacy/?fg=1.

For the general approach to cookies and their deactivation as well as regarding the passing of data to third parties, particularly to the USA, we refer you to our general information in this Privacy Policy.

You will find more information about Google’s precautions regarding data protection at the following link: https://www.google.de/intl/en/policies/privacy/.

Google Ads Conversion Tracking

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we additionally to Google Ads we use the Google Ads Conversion Tracking, to track the result of our ads and to allow us to display ads based on the interest of the user.

If you perform certain actions on our Website – as ordering something, send a contact form or order out Newsletter – will this Conversion send to Google. Google can therewith measure the numbers of conversions. Additionally Google will be able to identify the cookie saved by Google on your Computer by Google before and can see, on which ads you have clicked before.

If you do not wish to be tracked, you can use the Google Ad Manager https://www.google.com/settings/u/0/ads/authenticated to modify your settings or even deactivate your Google Ads entirely. Additionally we refer for further settings and deactivation-measures to our general information in this Privacy Policy and especially for Google Ads.

Google Workspace

In the context of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization in accordance with. Article 6 (1) (f) GDPR we use Google Cloud Services(Google Workspace) from Google Cloud EMEA Ltd., 70 Sir John Rogerson's Quay, D02 R296, Dublin 2, Irland
(„Google“).
Google Cloud and associated software services in the GDPR-compliant GSuite relate to the storage and management of data in the cloud, calendar functions, e-mail software, document creation, spreadsheets and presentations, the exchange of documents with specific recipients, the publication of forms or other content and information, as well as chats and participation in video and audio conferences.

All data you enter in the Google cloud solutions will be entered or displayed (in particular inventory data such as name and email, usage data such as the browser used, websites visited, length of stay, previously visited website and your IP address, content data such as documents, files, contracts, audio and video communication and / or recording, chat history, shared screen content) to Google and saved by Google. We ourselves use settings that are as privacy-friendly as possible, you can also take such precautions. When communicating, you can use aliases or unique email addresses to log in or deactivate your audio and video transmission (in part).

Your data may be transferred to the USA here. However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. This applies in particular since the US Presidential Decree of 07.10.2022. 

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions. 

Your data will remain stored insofar as it is still necessary for the purposes of your consent, for contract fulfillment / processing, for legal prosecution by us or for our other legitimate interests or if we are legally required to keep your data.
For more information on the use of your data by Google, please refer to Google's privacy policy
[https://policies.google.com/privacy?hl=de&gl=de] as well as the further security information on Google's cloud services [https://cloud.google.com/security/privacy/].

Map services

On behalf of our legitimate interest in a technically flawless online service and its economically efficient design and optimization acc. to art. 6 para. 1 lit. f GDPR on our entry on Google Maps, a map service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), we link an interactive map with which you can find us.
Visiting our website, does not already lead to Google knowing about your visit on our website. However, like with any other link, once you click the link, this will lead to your data being processed by Google.
This also tells Google about your visit to our website and your search for our location. Google can analyze your user behavior with your data and use it for (interest-based) advertising. This can lead to the corresponding advertisement being shown to you.

We have no knowledge of the collection and use of your data by Google after clicking on the link, and we have no influence on this. You can find further information in Google's privacy policy at https://www.google.de/intl/de/policies/privacy/.

Customer service

Customer support Livechat

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use the US service Live Chat for the live chat on our page, which is provided by LiveChat Inc., 101 Arch Street, 8th Floor, Boston MA 02110 United States of America.

When Live Chat is activated, Live Chat will initially and temporarily collect the IP address to determine the country from which the live chat originates. This allows to offer customer service tailored to the customer's needs. The IP address is collected for this purpose alone and will not be stored forever by Live Chat.

If you do not want your data to be forwarded to LiveChat, you can prevent the setting of cookies by LiveChat by changing the relevant preferences in your browser. Your browser allows you to disable cookies in general or in specific cases. Please refer to the user manual of your browser for further details. Blocking cookies may limit the functionality of our and other websites that you visit.
You can permanently prevent the placing of cookies in your browser by downloading and installing the plugin linked to hereinafter. Here you can find more information.

Live Chat will also store the communication in the live chats. This can save you from having to make long explanation when you have a request. If you do not want this, you can of course let us know through the contact possibilities mentioned above. We will then immediately delete the live chats that have been stored. We will also delete them once the request has been dealt with, unless we need them to pursue our rights and unless the chat led to the negotiation or the conclusion of a contract and we (need to) store these data as contractual data.


You will find more information about the data protection policy of LiveChat at https://www.livechatinc.com/privacy-policy/ .

Evaluation Sites

Proven Expert

In the context of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization, we use, in accordance with. Article 6 (1) (f) GDPR, the evaluation portal Proven Expert of Expert Systems AG, Quedlinburger Str. 1, 10589 Berlin, Germany. This shows data about evaluations of our services by third parties on the Proven Expert portal on our website. By clicking on Proven Expert's representation on our website, you will find our reviews at Proven Expert with further information.

When you visit our website, the widget records your IP address, the time of the visit to the website and the browser used (access data) as with every call on the Internet. This data is not evaluated, is not merged with other data and later deleted. When you create a review, Proven Expert also records and stores your IP address, time of access, your email address and other information you provide at Proven Expert.

Further information on data processing at Proven Expert can be found in the data protection declaration of Expert Systems [https://www.provenexpert.com/de-de/].

Cloud Storagesolutions

Cloudflare Inc.

Our Website is presented in the Internet by a service provider. We use the service of Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA. We have concluded a data processing agreement with our provider. With this contract, our provider is obliged to process the data according to our instructions. You can find more information on data processing at our provider in his privacy policy at https://www.cloudflare.com/privacypolicy/. The legal basis for this data processing is on the one hand our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, and, on the other hand, our contractual or pre-contractual legal relationship in accordance with Art. 6 para. 1 (b) GDPR.
Furthermore, our provider stores information, the so-called server log files, each time the website is used; this is information which is automatically transferred by your browser. In detail, this data consists of:

  • your IP address
  • type and version of your browser
  • host name
  • time of visit
  • the page from which you came to our page
  • name of the page opened
  • exact time of usage as well as
  • the amount of data transferred

This data will only be used for statistical purposes and do not allow us to identify you as a user.“

CRM and Marketing

HubSpot

Based on our legitimate interest in a flawlessly functioning online offer and its economic and efficient design and optimization according to Article 6 para. 1 (f) GDPR, as well as – insofar as it concerns the storage of your contractual data – based on the permission to process contractual data in accordance with Art. 6 para. 1 (b) GDPR, we use the integrated hosting and marketing solution of HubSpot Ireland Limited, 2nd Floor 30, North Wall Quay, Dublin 1, Ireland. HubSpot Ireland Limited is a subsidiary of a company registered in the USA. But the Irish company is the data processor in the EU.
More information about the data processing carried out by HubSpot can be found in the privacy policy of HubSpot: https://legal.hubspot.com/de/privacy-policy
A transparent list of the cookies potentially placed by HubSpot can be found here and here
We have also concluded a data processing contract with HubSpot, according to which HubSpot will only process your data on our behalf: https://legal.hubspot.com/de/dpa
HubSpot offers the following features:

  • Hosting
  • CMS (Content Management System)
  • Contact Forms
  • Newsletter Software
  • Tracking and Analysis
  • CRM (Customer Relation Management)
  • Chat Software

Of these, we use the following features:

HubSpot Hosting / CMS / CRM

Based on our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner, we use HubSpot for hosting our website. As any other hosting service, HubSpot collects usage data. These are identified and non-identifiable data on the occasion of you accessing our website. These will either be made available to HubSpot or automatically collected when you use HubSpot services (“non-personal data”).

Non-personal data does not allow HubSpot to find out the origin of the data. Non-personal data are technical information and usage information, for example the browsing and click stream behavior of visitors and users of services, session heat maps and scrolls as well as non-identifiable data about the user's or visitor's used device, operating system, browser, screen resolution, language and keyboard settings, internet provider, referral and exit pages, date/time stamp, etc.

As a hosting service, HubSpot also collects data that can identify a person with manageable effort (“personal data”). This personal data generally consists of all data that you enter when using the website. These can be contact data (for example e-mail address or phone number), invoice data (name, billing address, payment method and bank connection), data regarding a browser or user session (IP address, geographic location and/or unique identification of the user's device), data regarding connected accounts of third parties (for example e-mail address or user name for a connected PayPal, Google or Facebook account), scanned identity papers sent to us (for example ID card, driving license, passport or company registration documents), and any other personal data.

HubSpot also undertakes physical, electronic and procedural security measures to protect your personal data. HubSpot has more information about this here: https://legal.hubspot.com/data-privacy?__hstc=230861184.05b1c26761c5da0b5d0ce9ba8c0bc3af.1496406325284.1496406325284.1496406325284.1&__hssc=230861184.1.1496406325285&__hsfp=80863953

Based on contractual data, we use HubSpot for our Customer Relation Management System. Here, we store all data, which you have conveyed to us when entering into a contract, in particular your name, your contact information, payment information and products purchased, if applicable. We will keep this data stored as long as required for the performance of the contract (in particular the warranty period) or as long as we are required by law to keep your data stored (for example the data required for taxation).

HubSpot Contact Form

Based on our legitimate interest in efficient communication with our customers and based on contractual data, we also use HubSpot for contact forms on our website. HubSpot receives all data that you enter in our forms and also collects usage data. For more details, we refer you to our general information about contact forms.

Scheduler

Based on our legitimate interest in efficient communication with our customers and based on contractual data, we also use HubSpot for appointments on our website. HubSpot receives all data that you enter in our forms and also collects usage data. For more details, we refer you to our general information about contact forms.

HubSpot Newsletter

Based on our legitimate interest in efficient communication with our customers, we use HubSpot for our newsletter and for sending e-mails. If you subscribe to the newsletter offered on our page, we will instruct you in detail about the information you will receive, which of your data will be stored and for what the data will be used. We will not pass on your data to third parties and will only use it to mail the newsletter.

We will only send you the newsletter if you have given us your consent before. To that purpose, we will send you an e-mail with a link and more information, and we will ask for your consent. By clicking on that link, you will consent to receiving the newsletter and advertisement from us.

The legal basis for the storage is your consent in accordance with Article 6 para. 1 (a) GDPR, which you have given us when you registered for the newsletter. You may withdraw this consent at any time without any further formal requirements (for example through the contact form or by e-mail or by clicking on the “unsubscribe” link included in each e-mail). This withdrawal of consent has no effect on the legality of the data processing carried out up to that point.

As we are required by law to record your consent with the so-called double opt-in, your subscription of the newsletter, the mailing of our consent-seeking e-mail and your consent by clicking on the link as well as the location, time and your IP address will be recorded and stored.

The data used by HubSpot include a “web-beacon”, which informs HubSpot when you open the newsletter and/or click on a link therein. As part of that procedure, HubSpot will receive information about your browser, your location and your IP address. This information will be used to optimize our communication with you.

Our newsletter provider also uses this data, but only in pseudonymous form (without allowing your identification) for purposes of analysis and to optimize their services. They will never use your data to contact you.

Your data will remain stored as long as you are on our e-mailing list, as long as required to pursue our rights, for other legitimate interests of ours or as long as we are required by law to keep your data stored.

HubSpot Chat

Based on our legitimate interest in communicating with our customers in an economic and efficient manner, we use HubSpot for the live chat on our page. Once the HubSpot chat is opened, HubSpot will at first and temporarily collect the IP address in order to determine the country where the chat originates from. This allows us to offer customer service tailored to the visitor's requirements. The IP address is collected for that purpose alone and will not be stored by HubSpot permanently.

If you do not want the data to be transmitted to HubSpot, you can prevent HubSpot from placing cookies by changing the settings in your browser. We refer you to our general information about cookies in this privacy policy.

HubSpot also stores the communication from the chats. That way, you don't need to make long explanations in your request. If you don't want to use this feature, you can let us know through any of the means of contact listed above. We will then immediately delete any stored chats. We will also delete them after your request will have been taken care of, unless we need to keep it to pursue our rights or unless the chat led to the negotiation or conclusion of a contract, in which case we may (have to) store this data as contractual data.

HubSpot Tracking

Based on our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner, we use HubSpot to analyze our website.

HubSpot uses certain technologies for analysis, especially cookies, which will be stored on your computer. These store information about the use of our page, which we use to improve our offers. The data will be collected by HubSpot pseudonymously and will not be aggregated with other personal data about you. We are not able to use it to identify you as a visitor of our website.

If you want to deactivate the tracking through HubSpot, please click here for Opt Out.

Our Social Media Fan Page(s) - General Information

 

Beside our website, we also use fan page(s) on social media platforms. Above, we have already informed you about the data processing on our website and we have in particular made sure that the fact alone that you access our website is not yet forwarded to the social media platform. Following the ECJ ruling dated 5 June 2018 about social media presences, we want to inform you about the data processing during your visit to our social media fan page(s):

On the basis of our legitimate interest in a timely customer communication pursuant to Art. 6 para. 1 (f) GDPR as well as for advertising and public relations purposes, we present ourselves and our offers on social media fan page(s).

Our social media fan page(s) usually can be accessed online independently of you having a user account with the relevant platform or not. But in either case, your data will be processed by the social media platform.

Each time the social media platform is accessed, your IP address will be collected and stored. Usually, a cookie will also be placed on your page, which will save your visit and further data about your visit to the social media platform.

If you are logged in with the social media platform, your visit will also be spotted by a cookie or through other technological means and will be attributed to your user account. Thus, the social media platform is usually able to analyse your user behaviour. In this process, a user profile with your interests is generated, which the social media platform will use to provide you with a user experience tailored to your interests, in particular advertisement tailored to your interests within and outside of the social media platform – even across different devices, if applicable. Your data may also be used for market research. For the details, we refer you to the following privacy policies of the social media platform(s) used by us.

We can usually also use the data of the social media platform in order to allow you to use our fan page in accordance with your interests or to approach you with advertising.

When you interact with our fan page and if you are logged in with the relevant social media platform, according to the social media page's terms of use, we can usually also recognise your user profile and see your content.
If you do not want this, we point you to our explanations about cookies above, with general information about cookies and their deactivation. There, we have laid out in general terms how you can prevent or limit cookies being stored on your devices. Further information about the respective social media platform can be found hereinafter.

According to the aforementioned ECJ ruling dated 5 June 2018, we are always jointly responsible for our social media fan page(s) together with the relevant social media platform. This means that you may also exercise your general rights, which we have listed in detail above under the heading “Users' Rights”, against us. To that purpose, we refer you to our contact details at the beginning of this Privacy Policy. Please keep in mind, though, that we have no conclusive knowledge of the exact scope of the processing of your data by the social media platform and have even less influence on it. Therefore, we kindly ask you to contact the relevant social media platform in the first place regarding your rights.

We generally leave your data on the social media platform and do not import it onto our server. But if that should occur, our general information regarding the storage period will apply.

Further information about the processing of your data and the storage period on the social media platform can be found in the respective privacy policy of the social media platform, which we have listed hereinafter.

Facebook

We present ourselves on the social media platform Facebook.

Joint Responsibility
Meta Platforms Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland
Contact
Contact Data Protection Officer

If you open our fan page on Facebook, your data will be forwarded to the USA.

Facebook has concluded an agreement with us https://www.facebook.com/legal/controller_addendum about our shared responsibility for processing the data, in which it recognises its primary responsibility and guarantees in particular that you can exercise your right to information, as described in the general part. You may obtain more information from Facebook's privacy policy at: https://www.facebook.com/about/privacy. Your data will be forwarded by Facebook Ireland on the base of the standard contractual clauses to Facebook USA.

Facebook also provides us with statistics as part of "Facebook Insights" for the purpose of targeted advertising. These are created without our participation and then provided to us. The data include information like interaction with our page, such as likes, page activities, video views, reach of our posts, comments, sharing of content, clicks on offers or further information on our fan page as well as statistical data about those interacting, such as gender, origin by country, city and language. The same applies to groups which we may manage.

When you are logged in, you can influence the processing of your data by Facebook considerably and in different ways.

Here you can make changes to your timeline, i.e. what can be seen about you and your page (while being logged in to facebook).

And you can change your advertisement preferences here.

Instagram

We have a presence on the social media platform Instagram. Instagram is now owned by Facebook.

Jointly Responsible
Meta Platforms Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland.
Contact Data Protection Officer
Your data will be forwarded by Facebook Ireland on the base of the standard contractual clauses to Facebook USA
We have neither knowledge of, nor any influence on the possible collection and processing of your data by Facebook and Instagram. Further information can be found in Instagram's privacy policy at https://privacycenter.instagram.com/policy.
Instagram and Facebook also provide us with statistics as part of "Facebook Insights" for the purpose of targeted advertising. These are created without our participation and then provided to us. The data include information like interaction with our page, such as likes, page activities, video views, reach of our posts, comments, sharing of content, clicks on offers or further information on our fan page as well as statistical data about those interacting, such as gender, origin by country, city and language. The same applies to groups which we may manage.
When you are logged in, you can influence the processing of your data by Instagram considerably and in different ways.
Your content, i.e. what is visible of you and your profile, can be changed here: https://www.instagram.com/accounts/login/?next=/accounts/privacy_and_security/.

LinkedIn

We have a presence on the social media platform LinkedIn.

Jointly Responsible
LinkedIn Ireland Limited Company,
Wilton Place,
Dublin 2,
Ireland

Contact

If you open our profile on LinkedIn, your data may be forwarded to the USA.

However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. This applies in particular since the US Presidential Decree of 07.10.2022.

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions.
Further information can be found in LinkedIn's privacy policy at
https://www.LinkedIn.com/legal/privacy-policy.

LinkedIn also provides us with statistics. These are created without our participation and then provided to us. The data will include interactions, for example, as well as statistical data.

When you are logged in, you can influence the processing of your data by LinkedIn considerably and in different ways.

For your privacy settings with LinkedIn, LinkedIn refers you to several options that you can read about in their privacy policy.

The LinkedIn advertising cookie can be turned off here (opt-out):
https://www.LinkedIn.com/psettings/guest-controls/retargeting-opt-out

YouTube

We have a presence on the social media platform YouTube.
Together with us, this is the entity responsible for your data:

YouTube LLC ,
901 Cherry Avenue,
San Bruno,
CA 94066
United States,
represented by
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Irland
Contact

When using this provider, it may happen that your data is transferred to the USA. However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. This applies in particular since the US Presidential Decree of 07.10.2022. 

Further information can be found in YouTube's privacy policy at https://policies.google.com/privacy .

YouTube also provides us with statistics. These are created without our participation and then provided to us. The data will include interactions, for example, as well as statistical data.

When you are logged in, you can influence the processing of your data by YouTube considerably and in different ways.

You can change your general privacy settings here.
And you can change your advertisement preferences here.


Built with Datenschutz Generator of https://easyrechtssicher.de


This is our current valid privacy policy from 08.06.2023