Does my German health insurance (GKV) cover me in India?+
No. German statutory health insurance (GKV) provides no coverage in India whatsoever. Even within the EU, GKV coverage is limited to local rates and does not include repatriation. You need separate Reisekrankenversicherung for any trip outside Germany.
Annual plan or single-trip — which is better?+
If you travel at least once per year — even a short weekend trip — an annual plan is almost always cheaper. Annual plans start from ~€10/year for individuals and ~€25/year for families, covering unlimited trips up to 42–56 days each. Single-trip insurance only makes sense for very rare, one-off trips.
What if my trip to India is longer than 56 days?+
Standard annual plans have a per-trip limit (usually 42–56 days). If you plan longer stays — for example, visiting family in India for 2–3 months — you'll need a long-stay travel insurance policy or a special tariff. We can find options that cover trips of 90+ days.
Is trip cancellation insurance included?+
No, trip cancellation insurance (Reiserücktrittsversicherung) is separate from travel medical insurance (Reisekrankenversicherung). We recommend both — especially if you book expensive flights to India. Cancellation insurance reimburses your costs if you can't travel due to illness, accident, or other covered reasons.
What should I do if I have a medical emergency abroad?+
Call the 24/7 emergency hotline on your insurance card immediately. They will guide you to the nearest suitable hospital, coordinate treatment, and arrange direct payment if possible. Keep all receipts and medical documents. Contact us at NEOdirect if you need help navigating the claims process — we support you in English.